Privacy policy

At Cupmeg, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We collect this using cookies, log files, web beacons, tags, and pixels.

Additionally, when you make a purchase or attempt to make a purchase, we collect:

• Name, billing address, shipping address
• Email address and phone number
• Payment information (credit/debit card numbers via secure processor)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your orders and account
• Screen transactions for potential risk or fraud
• Send you marketing communications (with your consent)
• Improve and personalise your shopping experience

3. Sharing Your Information

We share your personal information with third parties only to help us use it as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations or to respond to a subpoena, search warrant, or other lawful request.

4. Behavioural Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting the relevant opt-out pages of our advertising partners.

5. Your Rights (GDPR)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us using the information below.

6. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

7. Cookies

We use cookies to maintain your session, personalise your experience, and understand how you use our site. You can control cookie settings in your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.